PagerDuty news and changes, November 2026

Pricing

4 moves

Changes seen on the public pricing pages.

Seen 4 Novpagerduty.com (opens in a new tab)

New Plus tier added ($48,000/year). Add-ons available added to Professional tier. Signal Intelligence Events for ML-powered noise reduction, GenAI agents and AI-powered features, Chat experience in Slack and Microsoft Teams, Multiple Incident Workflow Types, Post-Incident Reviews, Internal and external status pages…
Seen 15 Octpagerduty.com (opens in a new tab)

Plus tier removed.
Seen 29 Seppagerduty.com (opens in a new tab)

Includes everything in Free added to Professional tier. AI actions added to Starter tier. 5,000 AI actions removed from Starter tier. AI actions added to Essential tier. 50,000 AI actions removed from Essential tier. AI actions added to Ultimate tier. 100,000 AI actions removed from Ultimate tier.
Seen 26 Seppagerduty.com (opens in a new tab)

5 users, Basic chat experience, Limited email, push, SMS & phone notifications added to Free tier. Enhanced chat experience, Post-incident reviews, Everything in Free added to Professional tier.

1 move

Changelog entries and releases.

Seen 6 Novpagerduty.com (opens in a new tab)

The changelog indicates a shift towards integrating AI into operations, with a focus on how AI can enhance software reliability and prevent failures. The mention of a keynote and a message from the CEO highlights the importance of this launch in the context of current operational challenges faced by teams.

1 move

Funding, acquisitions, deals and filings.

Seen 31 AugNews source (opens in a new tab)

PagerDuty has appointed Eric Prengel as the new Chief Financial Officer, replacing Howard Wilson.

1 move

Leadership appointments and departures.

Seen 26 SepNews source (opens in a new tab)

PagerDuty has appointed a new Vice President of EMEA, as reported by Hunt Scanlon Media.

6 moves

Coverage in the press.

Seen 5 NovNews source (opens in a new tab)

PagerDuty introduced a new SRE agent called Paige and a new platform named the PD Reliability Platform, aimed at enhancing incident response capabilities.
Seen 23 Oct

PagerDuty announced the launch of two new products designed to assist companies in identifying business impact and analyzing operational performance.
Seen 19 OctNews source (opens in a new tab)

Two Form 4 filings were published detailing stock transactions by PagerDuty's executives: Jennifer Tejada, the Director and Executive Chair, reported a transaction dated September 30, and John D.
Seen 17 OctNews source (opens in a new tab)

PagerDuty CEO John D.
Seen 15 OctNews source (opens in a new tab)

PagerDuty hired Timm Hoyt as VP of Global Partners and Alliances to enhance its partner-first sales strategy. Additionally, the company introduced two new products designed to help organizations transition from reactive to proactive operations by identifying business impact and analyzing operational performance.
Seen 4 SepNews source (opens in a new tab)

PagerDuty's recent articles highlight a staff reduction of 15% alongside a significant financial milestone, with annual recurring revenue (ARR) surpassing $500 million and free cash flow reaching $32.8 million. Additionally, the company has achieved five consecutive quarters of GAAP profitability.

OpsControl is not affiliated with PagerDuty. Summaries of public sources, linked where available.