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Contact Centre & CX · Last 90 days

What RingCentral changed recently

OpsControl saw 9 public moves by RingCentral in the last 90 days, from 5 sources. Each is dated the day we saw it, which can be a little after it happened.

Last seen
31 Oct 2026Saturday
Moves
9in the last 90 days
Sources
5public pages and articles
Market
Contact Centre & CXRead every Monday

Pricing

1 move

Changes seen on the public pricing pages.

  1. ringcentral.com (opens in a new tab)

    RingCX AI Contact Center tier removed. Unify calls, meetings, and chat, LLM plugins & MCP connectors added to Core tier. Historical and real-time insights, Device analytics & alerts added to Ultra tier.

Money and deals

1 move

Funding, acquisitions, deals and filings.

  1. News source (opens in a new tab)

    RingCentral has acquired the customer engagement platform Dimelo, although the deal value was not specified.

In the news

7 moves

Coverage in the press.

  1. News source (opens in a new tab)

    RingCentral announced the launch of AI-enhanced features for its RingCX platform, integrating AI and human agents into a single dashboard.

  2. RingCentral announced a 5.9% revenue growth for Q3 2026, as reported in multiple articles. Additionally, the company raised its full-year guidance following this growth. They also declared a dividend of $0.125.

  3. RingCentral and Allnet.Italia launched a partnership aimed at delivering AI-driven cloud communication solutions specifically for the Italian market.

  4. News source (opens in a new tab)

    RingCentral announced a 500% growth in its integration with Microsoft Teams. Additionally, the company reported Q2 revenue of $379 million, exceeding market estimates.

  5. News source (opens in a new tab)

    RingCentral is migrating its agents away from a NICE-powered platform, as reported by CX Today.

  6. RingCentral announced a new plugin for ChatGPT and MCP connectors for Claude, aimed at enhancing LLM prompts for businesses. Additionally, RingCentral was named to Business Insider's America's Most Innovative Businesses 2027 List.

  7. RingCentral announced a partnership with the New York Mets to modernize their employee and fan engagement through its cloud communications platform.

OpsControl is not affiliated with RingCentral. Summaries of public sources, linked where available.

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