What Intercom changed recently

Changes seen on the public pricing pages.

1. Seen 4 Novintercom.com (opens in a new tab)

   Works with most helpdesks, Set up in under an hour, Learns your support content, Answers across all channels, Transfers to agents in inbox added to Fin AI Agent tier. Set up in under an hour on your current helpdesk, Answers email, live chat, phone and more, Customizable tone & answer length, Takes action on external…

2. Seen 23 Octintercom.com (opens in a new tab)

   Fin for service, sales & ecommerce, Messenger added to Essential tier. Messenger live chat, Basic automation removed from Essential tier. Every Essential feature, plus, Workflows automation builder added to Advanced tier. Workflow automation builder removed from Advanced tier.

3. Seen 21 Octintercom.com (opens in a new tab)

   Essential plan: $29 → $19. New promo: New customers save 35%.

4. Seen 19 Octintercom.com (opens in a new tab)

   New promo: Save up to 26% annually.

5. Seen 12 Octintercom.com (opens in a new tab)

   New promo: Startups save 93% with Early Stage.

6. Seen 26 Sepintercom.com (opens in a new tab)

   New promo: Startups get 93% off.

7. Seen 20 Sepintercom.com (opens in a new tab)

   Messenger live chat, Basic automation added to Essential tier. Fin for service, sales & ecommerce, Messenger removed from Essential tier. Workflow automation builder added to Advanced tier. Workflows automation builder removed from Advanced tier.

8. Seen 4 Sepintercom.com (opens in a new tab)

   Use with current helpdesk, Answers email, live chat, phone added to Fin AI Agent tier. Set up in under an hour on your current helpdesk, Answers email, live chat, phone and more removed from Fin AI Agent tier.